VacationOnline understands that making purchases online involves
a great deal of trust on your part; we take this trust very seriously,
and make it our highest priority to ensure the security and confidentiality
of the personal information you provide us.
What Personal Information Does VacationOnline
At VacationOnline, it is necessary for us to obtain transaction information
from you in order to complete your purchase. This includes your
name, contact information (used for purchase-related communications
only), travel selections, and credit card data. This information
is stored with each transaction and shared with appropriate vendors
(for example, airlines) and third parties facilitating the transaction
(for example, credit card authorization companies). We will provide
only the information necessary to ensure your travel arrangements
are confirmed and executed with these providers.
Members can choose to provide VacationOnline with travel preferences,
credit card billing information, ticket delivery address, and other
personal information. This information is primarily used to assist
members in making reservations quickly without having to type in
the same information repeatedly. If you don't want to store your
personal information, you can still research and book travel on
VacationOnline. Keep in mind, however, that certain VacationOnline features
(for example, saved itineraries, stored travel research, etc.) are
only available to our members.
Surveys, Contests, and Sweepstakes Information
Occasionally, VacationOnline may offer our members and site visitors an
opportunity to participate in a survey, contest, or sweepstakes. Information
collected by VacationOnline when you participate in a survey, contest, call
back request or sweepstakes may include your full name, e-mail address, and
street address. Subsequently, we may use your e-mail address to send you
information about hot deals, contests, sweepstakes, surveys, promotions, or
other travel opportunities offered by VacationOnline, its sister companies,
and its marketing partners.
However, you can ALWAYS opt out of receiving VacationOnline communications
by modifying your profile. Simply tell us you're not interested
and you won't receive these messages from us again.
"Cookies" are small pieces of information that are stored by your
browser on your computer's hard drive. As a member or visitor to
VacationOnline you will be assigned a permanent cookie file on your
computer's hard drive. You can always choose not to receive a cookie
before accepting a cookie. By refusing to accept a cookie, however,
you will not be able to access many travel services and planning
tools offered by VacationOnline.
When you access the Personal Vacation Profile area of the VacationOnline
Web site, reserve or purchase travel, or use selected travel planning
tools, VacationOnline requires you to sign in as a member, using your
Member ID and password. Once you sign in as a VacationOnline member,
we record the Member ID and the name on the member account in the
cookie file on your computer. We may also record your password in
this cookie file if you checked the box entitled "Save this password
for automatic sign-in." Your Member ID, password, and the name on
your member account is stored in the cookie file as encrypted data,
so no one can view the information it contains by obtaining unauthorized
access to your computer. Permanent cookie files remain on your computer's
hard drive until you manually delete the file.
Sharing Your Information
- When you book travel with VacationOnline, the personal information
you provide us will be shared with the appropriate third parties
necessary to complete your purchases. This includes the vendors
you have selected (e.g., cruiselines, airlines, etc.) as well
as the third parties facilitating the transactions (e.g., credit
card authorization companies). The personal information we provide
these third parties will only be that which is necessary to ensure
your travel arrangements are successfully confirmed and executed.
- VacationOnline will sometimes share aggregated data with our service
providers. This data does not contain any personal information
and is used to develop featured programs and content that will
be of interest to our members and site visitors.
- Occasionally, VacationOnline will hire a third party to act on
our behalf for projects such as market research surveys and contest
entry processing and will provide information to these third parties
specifically for use in connection with these projects. The information
we provide to such third parties is protected by a confidentiality
agreement and is to be used solely for completing the specific
- When required by law (e.g. court order or subpoena), we may
disclose certain personal information.
- In the event that VacationOnline or certain of its assets are
acquired, customer information may be of the transferred assets.
VacationOnline uses Secure Sockets Layer (SSL) technology to encrypt
all your personal information, including credit card information.
The process of encryption takes the information you enter and converts
it into bits of code that are securely transmitted over the Internet.
This scrambled data cannot be read as the information travels over
Once our secure server receives your encrypted personal information,
it is translated back into its original form and stored in our off-line
database. Your credit card information is not transmitted over the
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